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Negotiating: Gaining Control outlines the different types of
opponents commonly faced in negotiations. It also explains how to appeal to
the emotions of these opponents, how to use goodwill to succeed, and how to
gain and use negotiating power. Finally, this course covers some good and
bad negotiating habits and some methods of controlling the negotiating
process.
- Identifying Your Opponent's Type
- Appealing to Your Opponent
- Appealing to Emotions
- Building Goodwill
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- Getting Power
- Good and Bad Negotiating Habits
- Controlling the Process
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